Terms and conditions
The terms and conditions mentioned below constitute a valid contract and have the value of a contract concluded between SC DINRA PARTNERS SRL and any customer who uses the services of the website www.libelula-vesela.ro.
Use, including visiting and buying products from the website www.libelula-vesela.ro. implies acceptance of the terms and conditions that will be detailed in the following paragraphs.
For the best use of the site, which is managed by DINRA PARTNERS through the Shopify platform, it is recommended to carefully read these terms and conditions.
DINRA PARTNERS assumes the right to be able to make any changes to these provisions, as well as any changes to the website www.libelula-vesela.ro, its structure or any other changes that could affect the site, without any notification being necessary prior notice to users in this regard.
Libelula-vesela.ro cannot be held responsible for any errors that may appear on the site for any reason, including changes, settings, upgrades, etc. If references are made to other sites, we do not guarantee and/or confirm in any way the type of information you will find on these sites. It remains at your discretion whether or not you visit these sites or whether or not you take into account the information found there.
By accessing the "Terms and conditions" page, you can always read the latest version of these provisions.
Copyright
The entire content of the website www.libelula-vesela.ro, including but not limited to texts, images, graphics, buttons, programs, web graphic elements, scripts and any other data, is the property of Libelula-vesela.ro and/or its associates and/or its partners and/or its suppliers and is protected according to the Copyright Law and laws regarding intellectual and industrial property rights.
Their combination is the exclusive property of Libelula-vesela.ro and is protected by the Copyright Law and the laws on intellectual and industrial property.
The use without the written consent of Libelula-vesela.ro of any elements listed above is punishable according to the laws in force.
All programs used on this site are the property of Libelula-vesela.ro or its program suppliers and are protected by the Copyright Law.
Any complaint and/or problem related to copyright compliance in relation to the entire content of the Libelula-vesela.ro website can be reported via an email sent to office@dinra.ro.
Personal data and access to the information contained on the site
On the Libelula-vesela.ro website, the user undertakes to provide true, correct, current and complete information, as specified in the user registration section.
Libelula-vesela.ro cannot be held responsible for errors caused by the user's negligence regarding the security and confidentiality of his account and password. In the event that we consider that this obligation is not respected by you, we reserve the right to block your access, for a fixed or indefinite period, to the use of the services offered by us without any prior notification.
SC DINRA PARTNERS SRL guarantees the user limited access, in personal interest, to this site and does not grant him the right to download, partially modify, reproduce partially or fully the site, copy, sell or resell, or to exploit the site in any other way, for commercial purposes or against the interests of SC DINRA PARTNERS SRL, without its written consent.
Any attempt to access the personal data of another user, to modify the content of our site or to affect the performance of the server on which our site runs, will be considered an attempt to defraud our site and will be the subject of a criminal complaints against people who tried any of these actions.
The user's personal data may be used by Libelula-vesela.ro only for the stated purpose of this site. The information from the registration account, as well as the data from the order form, will only be used to send the user order confirmation. Information about possible promotions, announcements, etc. they can only be transmitted with the prior consent of the customer by subscribing to the Newsletter service.
Libelula-vesela.ro accepts orders only from people who have reached the age of 18. This age limit does not apply when creating a user account.
You can find all the information on how your personal information is protected and processed HERE !
Privacy
DINRA PARTNERS undertakes not to transmit the personal data of the users of the website www.libelula-vesela.ro to third parties and to use them only for the purpose of establishing contact with its clients, as well as for the purpose of informing them about aspects related to the operation of the site and his offers.The company will retain personal data and will use it for the purpose of informing users about the status of the account on the website www.libelula-vesela.ro, regarding the evolution and status of orders, as well as in evaluating the products and services offered. DINRA PARTNERS can notify users about current offers through the newsletter, and can send greeting cards, gift coupons or other special messages. Also, the information collected through the forms filled in when creating a personal account can be used by DINRA PARTNERS for the realization of demographic and marketing statistics about its clients in order to improve the services offered to them, respecting the provisions of the laws in force.
DINRA PARTNERS does not promote SPAM, does not provide your e-mail address to third parties (natural or legal persons), does not sell or offer to third parties the e-mail addresses obtained through the website www.libelula-vesela. ro Likewise, DINRA PARTNERS does not disclose your personal data without your written consent. Your personal data can only be transmitted to the authorities entitled to verify commercial transactions or other legal verifications, if this will be requested in accordance with the laws in force.
Any user who has provided his email address on the www.libelula-vesela.ro website can opt for its deletion from our database.
DINRA PARTNERS cannot be held responsible for errors caused by the user's negligence regarding the security and confidentiality of his account and password on the website www.libelula-vesela.ro.
In the case of opting for online payment, the processing of card data is done on the servers of Banca Transilvania, and DINRA PARTNERS does not request or store any details related to your card.
For information and support, you can contact us at office@dinra.ro.
Information security
Libelula-vesela.ro guarantees the security and confidentiality of data hosted and transmitted through its computer system. Libelula-vesela.ro does not guarantee for the loss of information caused by any defects or errors of the software with which the site is designed and hosted, nor does it guarantee that the site, the server or servers, or the emails sent by www.libelula-vesela.ro vesela.ro does not contain viruses or other harmful components. Libelula-vesela.ro is not responsible for failures that endanger the security of the server on which the site is hosted.Responsibilities regarding the website and products. Limitation of liability
Libelula-vesela.ro does not assume responsibility that the description of the products or any other content of the site is free of errors or that it is complete. In the event that the price of the product or any of its characteristics or details have been incorrectly entered or displayed incorrectly, and the delivery has not yet been made, DINRA PARTNERS reserves the right to cancel the delivery of the respective product and notify the customer as soon as possible about the error that occurred. The customer has the right to cancel the order if he is not satisfied with the new conditions and if the respective order has not been delivered. Libelula-vesela.ro does not guarantee and cannot be held responsible for any damage caused by the use in any way of the products purchased through this site. Libelula-vesela.ro does not guarantee and cannot be held responsible if the purchased products do not correspond to the purpose for which they were purchased. The products are accompanied by manufacturer's warranty certificates. Libelula-vesela.ro cannot be held responsible for any inconsistencies or deficiencies regarding the products, their quality or any other aspects regarding these products. Any complaint will be brought to the attention of Libelula-vesela.ro within a maximum of 48 hours from the receipt of the products, following which it will be forwarded to the supplier of the respective products, for resolution. Libelula-vesela.ro.ro will not be held responsible or guarantee, in any way, for the operation of the site, for the information and content of the site, nor for the materials or products on the site.Libelula-velas cannot be held responsible in case of any inconsistencies or deficiencies regarding the products, their quality or any other aspects regarding these products. The promotions displayed on Libelula-vesela.ro take place within the limit of the available stock. These promotions can be interrupted at any time, without prior notice to the customer.
The maximum value of the financial obligations of DINRA PARTNERS, towards any customer, in case of non-delivery, improper delivery or in any other case, is the amount collected by DINRA PARTNERS from the respective customer.
DINRA PARTNERS is not responsible and cannot be held responsible in any way, directly or indirectly, for any damage and/or problem and/or shortcoming, direct or indirect, of any nature, as a result of using the services offered and/or products marketed.
Prices
The prices of the products are those displayed for each individual product. Libelula-vesela.ro will be able to carry out promotional campaigns regarding the products displayed on the site, promotions whose conditions will be established by Libelula-vesela.ro. Our employees contact each customer by phone. The orders of customers who do not answer the order confirmation phone for two consecutive working days after placing the order will be deleted from the system.Toy warranty
All toys sold by Lilelula-vesela.ro benefit from warranty conditions in accordance with the legislation in force and the commercial policies of the manufacturers. The products are new, in the original packaging and come from sources authorized by each individual manufacturer. The guarantee will be granted for long-term products, subject to compliance with the terms of validity of the guarantee.Returning products
The customer has the right to notify in writing that he gives up the purchase, without penalties and without citing a reason, within 10 working days of receiving the product.The returned product must be in the same condition in which it was delivered (in the original packaging with all accessories, with the labels intact and the documents that accompanied it). The return costs will be borne by the customer and the refund of the product value will be made within 30 days of the return.
